| Whether you're a beginner or an advanced
user, administering a website and a hosting account can be confusing.
That's why we bring you our easy to use WebsiteOS control panel.
Each application comes with its own detailed help menu accessible
by clicking on the "?" on the top right corner of each application.
We are also pleased to bring you our online technical support system.
It's simple to use with a searchable database of terms and topics
to help you find the answers you need now.
If you need some help getting started with your website, configuring
your email client or you have some questions about the service and
tools we provide, click on General Help.
For help using our website management tool, WebsiteOS, click on
WebsiteOS Help.
If you need help using our web based email, Webmail, click on Webmail
Help.
If you need additional support, feel free to contact one of our
Technical Projects Specialists at support@5fish.net
or by calling 1-888-347-4670.
Our goal is to resolve all issues during the first contact. Issues
that are not resolved within the first contact are escalated to
the next tier of support. Escalations are routed to the best team
to handle the specific issue. We will also assign you a ticket number
from our Ticketing system so that we can track all issues and problems.
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